kimberley crofts

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an information and communication designer living in London

Participatory design

Note: This is an uncompleted draft chapter from a book in progress. This text is for review only, not to be quoted or referenced.

Spinuzzi

“But participatory design research, properly done, continually brings the analysis back to the domain and shares it with the participants, who cointerpret it, co-analyze it, and co-design responses to it.”

“Involvement. Participatory design studies are not a “listening tour” in which researchers hear the concerns of users, then go away and design a solution; they are participatory top to bottom and must include verifiable, regular avenues for group interaction and definite routines for ensuring that users’ concerns are methodically addressed in the resulting design.”

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